Athena Nail Studio – Service & Booking Policy

At Athena Nail Studio, I have always chosen to operate based on trust, respect, and long-term relationships. I do not normally require deposits, as I truly value the personal connection I build with my clients.

However, to protect my time and ensure fairness for everyone, the following policies apply.

✦ No Refund Policy & Touch-Up Guarantee

All services are non-refundable.

To ensure your satisfaction, I offer complimentary touch-ups within four (4) days after your appointment for issues such as cracking, chipping, or lifting, provided you contact me within this period.

✦ Appointments, Cancellations & Time Respect

Your appointment time is reserved exclusively for you.

Please provide at least 2 hours’ notice for any cancellation or reschedule.

Cancellations, reschedules within 2 hours, or no-shows may result in a cancellation fee 25$ or a deposit requirement for future bookings.

Last-minute changes prevent me from filling that time slot and directly impact my business.

✦ Deposit Policy (Only When Necessary)

Athena Nail Studio does not normally require deposits.

However, a mandatory non-refundable deposit 25$ will be required for future bookings if there has been:

• A missed appointment (no-show)

• Last-minute cancellation or repeated rescheduling

• Ghosting or lack of communication

This deposit is not a punishment. It is simply a way to secure the appointment and protect reserved time.

Athena Nail Studio reserves the right to require a deposit or decline future bookings if scheduling policies are repeatedly not respected.

✦ Contact

If you experience any issues with your nails or have concerns regarding your service, please contact me directly or email:
📧 studio@athenayegnail.com

Text: 780-266-8918

Thank you for respecting my time, my work, and the trust-based environment I have built at Athena Nail Studio. I truly appreciate every client who values and supports my business.

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